Probably the website has been blocked. Please contact our customer service to
send you a new website URL to download the game.
Please check your internet connection status. If problem persists, please
contact our customer service for assistance.
This may be due to temporary poor connection by your internet provider. As well,
this may be related to your computer's performance, please restart and try
again. If the problem continues, please contact our customer service.
Sometimes it is caused by the internet connection or the upgrading or
maintenance of the game server. If it relates to Live Blackjack, the table may
be full, please try another table or add yourself to waiting list for the next
Please contact our customer service for assistance.